These Terms supplement the Apple Standard End User License Agreement that applies to the app. Please read both. If you do not agree, do not download, install, subscribe to, access, or use LetMeBe.
Agreement and eligibility
These Terms of Use (“Terms”) are an agreement between you and LetMeBe (“we”, “us”, or “our”). They apply to the LetMeBe app, its supporting services, and the website at letmebe.app.
By downloading, installing, subscribing to, accessing, or using LetMeBe after being given a reasonable opportunity to review these Terms, you agree to them. If you use LetMeBe for an organisation, you represent that you have authority to bind it; “you” then includes that organisation.
You must be legally capable of entering this agreement. If applicable law does not allow you to agree independently, a parent or legal guardian must review and accept these Terms and supervise your use. LetMeBe is not offered where use would be unlawful.
What LetMeBe is
LetMeBe is a network-management utility for compatible Apple devices. It creates a local Apple Network Extension / VPN configuration, evaluates DNS lookups, and applies domain or IP rules intended to limit network access for apps or hosts you select. Allowed DNS lookups are sent to the DNS-over-HTTPS resolver you select.
Free and paid feature availability is shown in the app or App Store and may include limits on selected apps, sessions, custom rules, or catalog features. We may correct descriptions, introduce or remove free features, or change future offerings, subject to applicable law and without taking away paid access already owed for a current billing period.
LetMeBe is not an anonymity VPN, security product, firewall guarantee, parental-control guarantee, emergency service, or safety-critical control. Do not rely on it to protect life, health, physical safety, confidential communications, regulated systems, or access that must always be available or always be blocked.
Technical limits you accept
Network filtering is probabilistic and depends on iOS, other VPN or DNS configurations, network conditions, third-party app behaviour, remote infrastructure, and the accuracy of changing rules. You understand and accept that:
- existing network connections may continue until the target app is reopened or the connection expires;
- traffic using direct IP addresses, encrypted DNS outside the configured path, relays, cached answers, or unsupported protocols may not be blocked;
- shared domains, content-delivery networks, and shared IP ranges can cause unrelated services to be blocked;
- catalog entries can be incomplete, outdated, incorrectly associated, or changed by third parties without notice;
- iOS can suspend or stop the network extension, and another VPN, profile, security tool, or operating-system update can conflict with it;
- DNS resolver downtime, censorship, filtering policies, or errors can affect allowed traffic;
- LetMeBe can overblock, underblock, fail to start, stop unexpectedly, or temporarily disrupt connectivity.
You are responsible for testing your rules, preserving an alternative way to reconnect, and disabling or removing the VPN profile if connectivity is affected. Product documentation and in-app status indicators describe current behaviour but are not a guarantee of uninterrupted results.
Licence and ownership
Subject to these Terms, the Apple Standard EULA, and the Apple Media Services Usage Rules, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to use LetMeBe on Apple-branded products you own or control. Access through Family Sharing or other Apple-authorised arrangements is permitted where Apple’s rules allow it.
LetMeBe, its code, interface, designs, documentation, catalog structure, trademarks, and other content are owned by us or our licensors and protected by intellectual-property law. Except where mandatory law expressly permits it, you may not copy, distribute, sell, rent, sublicense, reverse engineer, decompile, extract source code, bypass technical limits, or create derivative works. Open-source components remain governed by their own licences.
If you send suggestions or feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free licence to use and incorporate it without restriction or payment, but you do not transfer ownership of any unrelated material you provide.
Your responsibilities
You are responsible for your device, configuration, rules, network, and lawful use. You must not:
- use LetMeBe to violate law, court orders, sanctions, contractual duties, or another person’s rights;
- interfere with, probe, overload, scrape, or attempt unauthorised access to the app, API, catalog, infrastructure, or other users’ systems;
- submit false, manipulated, malicious, or unlawfully obtained DNS intelligence;
- circumvent subscription, entitlement, rate, integrity, security, or access controls;
- use the service to operate a competing dataset or service through automated extraction;
- misrepresent affiliation with LetMeBe or remove legal, ownership, or attribution notices.
You must comply with your mobile carrier, internet provider, DNS provider, Apple, and other applicable third-party terms. You are responsible for data, roaming, carrier, internet, device, and third-party charges. Jailbreaking or weakening device security can make LetMeBe unreliable and is at your risk.
Subscriptions, billing, and refunds
Paid features are offered as Apple in-app purchases. The product, price, billing period, trial (if any), and renewal terms displayed by Apple at confirmation are the terms of your purchase. Apple charges your Apple Account and handles payment information; we do not receive your full payment-card details.
- Subscriptions automatically renew unless cancelled under the timing and process displayed by Apple.
- You can manage or cancel a subscription in your Apple Account subscription settings.
- Deleting LetMeBe does not cancel a subscription.
- Features remain available for the paid period, subject to these Terms and Apple’s rules.
- Trials convert to paid subscriptions unless cancelled as Apple explains before confirmation.
- Restoration depends on the Apple Account, receipt availability, RevenueCat, and Apple services.
Apple administers billing, cancellations, and refund requests. Refund eligibility is determined under Apple’s policies and applicable law. Nothing in these Terms limits a statutory refund, cancellation, conformity, or withdrawal right that cannot lawfully be excluded. Where immediate supply of digital content affects a withdrawal right, the confirmation shown by Apple controls.
Privacy and permissions
Our Privacy Policy explains the data processed by LetMeBe, including device-scoped identifiers, purchase and entitlement information, DNS observations, support messages, and technical request data. It forms part of these Terms for notice purposes but does not waive or contractually reduce any privacy right.
LetMeBe requires an Apple VPN / Network Extension configuration to perform filtering. Granting that system permission allows the network extension to receive and process DNS traffic as described in the Privacy Policy. You can stop processing by turning blocking off and can remove the profile in iOS settings. Some service functions will then no longer work.
Third-party services
LetMeBe depends on Apple platforms and services, RevenueCat, Cloudflare, your internet or mobile provider, and the DNS resolver you select. These services are operated independently, can change or fail, and are governed by their own terms and privacy notices. We do not control their networks, availability, security, content, policies, or decisions.
Preset DNS options are provided for convenience, not as an endorsement or warranty. Some resolvers intentionally filter malware, adult content, or other categories; a custom resolver can have different privacy, logging, filtering, payment, or jurisdiction terms. You choose the resolver and are responsible for reviewing its terms.
Links to third-party sites do not make us responsible for them. To the maximum extent permitted by law, your dealings with a third party are solely between you and that third party.
Updates, availability, and termination
We may provide bug fixes, security fixes, rule updates, compatibility changes, or new versions. The app may require a supported iOS/iPadOS version, current catalog, or current app release. If you do not install a supplied update within a reasonable time, we are not responsible for a problem caused solely by the missing update where applicable law allows.
We may suspend or limit the app or supporting service to maintain security, prevent abuse, comply with law, address technical risk, or discontinue a feature. When reasonably possible and legally required, we will give notice and preserve paid functionality for the current billing period or provide the remedy required by law.
We may terminate your right to use LetMeBe if you materially breach these Terms, misuse the service, threaten its security, or must be blocked by law. You may terminate at any time by stopping use and deleting the app; cancellation of paid renewal must be completed separately through Apple. Provisions that by nature should survive termination—including ownership, disclaimers, liability, indemnity, disputes, and general terms—remain effective.
Warranty disclaimer
To the maximum extent permitted by applicable law, LetMeBe and all related services, catalogs, rules, documentation, and content are provided “as is” and “as available”, with all faults and without warranties or conditions of any kind.
We disclaim, to the extent lawful, all express, implied, and statutory warranties, including merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, availability, security, compatibility, and that the service will be uninterrupted, error-free, complete, or will block or allow any particular traffic. Advice or information does not create a warranty unless expressly stated in a signed writing.
This disclaimer does not exclude warranties, conformity obligations, remedies, or other rights that applicable consumer law makes mandatory. In a jurisdiction that does not allow a particular disclaimer, that disclaimer applies only to the maximum lawful extent.
Limitation of liability
To the maximum extent permitted by law, neither LetMeBe nor its directors, officers, personnel, contractors, affiliates, licensors, or suppliers will be liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for loss of profits, revenue, goodwill, opportunity, anticipated savings, business interruption, data, connectivity, privacy, or use, arising from or related to LetMeBe, even if advised that the loss was possible.
To the maximum extent permitted by law, the excluded losses include those arising from failure to block or allow traffic; overblocking; catalog or rule errors; VPN or DNS conflicts; device, network, carrier, resolver, Apple, RevenueCat, or Cloudflare failures; unauthorised access; third-party acts; loss of settings or data; service suspension; and reliance on status indicators, documentation, or catalog results.
Where liability can be limited but not excluded, our total aggregate liability for all claims arising from or related to LetMeBe will not exceed the greater of (a) the amount you paid for LetMeBe during the 12 months immediately before the event giving rise to the claim and (b) EUR 50, or the minimum greater amount required by applicable law.
Non-waivable rights. Nothing in these Terms excludes or limits liability where exclusion or limitation is unlawful, including liability for fraud, wilful misconduct, gross negligence where non-excludable, death or personal injury caused by negligence, mandatory digital-content conformity remedies, breach of non-waivable data-protection rights, or any other liability that applicable law requires.
The exclusions and cap reflect the nature of a low-cost network utility and allocate risk between the parties. Each provision is intended to operate independently. If one limitation is invalid, the remaining lawful limitations continue to apply.
Indemnity for unlawful or business use
If you use LetMeBe for trade, business, or professional purposes, you will defend, indemnify, and hold harmless LetMeBe and its personnel from third-party claims, damages, judgments, penalties, and reasonable legal costs arising from your unlawful use, deliberate misuse, submitted data, breach of these Terms, or infringement of another person’s rights.
For consumers, this indemnity applies only to the extent permitted by mandatory law and only to third-party loss directly caused by the consumer’s intentional unlawful conduct or material breach. It does not require indemnification for our own negligence, unlawful conduct, or breach. We may control the defence of an indemnified claim, and you must reasonably cooperate; no settlement may impose an admission or non-monetary obligation on you without your consent.
Governing law and disputes
These Terms and non-contractual obligations relating to them are governed by Romanian law, without regard to conflict-of-laws rules. Courts located in Brașov, Romania have jurisdiction over disputes, except where applicable law requires or permits a different forum.
If you are a consumer, this choice does not deprive you of mandatory protections of the country where you habitually reside, and you may bring proceedings in any court available under mandatory consumer-jurisdiction rules. Nothing requires informal negotiation before seeking urgent relief or using a statutory complaint or consumer-remedy process.
Before filing a claim, the parties should try in good faith to resolve it by emailing [email protected] with a concise description and requested remedy. This request is voluntary for consumers and does not shorten any statutory limitation period.
Apple App Store terms
The following terms apply to an app obtained through Apple:
- These Terms are between you and us, not Apple. We, not Apple, are responsible for LetMeBe and its content.
- Your licence is limited to Apple-branded products you own or control and use permitted by Apple’s Usage Rules, including authorised Family Sharing.
- We are responsible for maintenance and support required under these Terms or applicable law. Apple has no obligation to provide maintenance or support.
- If LetMeBe fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the applicable purchase price as its terms provide. To the maximum lawful extent, Apple has no other warranty obligation.
- We, not Apple, are responsible for addressing product, regulatory, consumer-protection, privacy, and intellectual-property claims concerning LetMeBe, subject to applicable law.
- You represent that you are not located in a country or region subject to a US Government embargo or designated as supporting terrorism and are not listed on a US Government prohibited or restricted-party list.
- You must comply with applicable third-party terms, including Apple, carrier, internet-service, and DNS-resolver terms.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the Apple-specific provisions against you.
If an Apple term conflicts with these Terms on the permitted scope of the app licence, Apple’s applicable Usage Rules control to the extent required. Apple is not responsible for any promise beyond its own terms.
General terms
Entire agreement and order of priority
These Terms, the Privacy Policy, and the Apple Standard EULA are the entire agreement about the subjects they cover and replace prior statements on those subjects. Mandatory law controls first; Apple’s agreement controls the app licence where required; these Terms control the LetMeBe-specific service and risk terms.
Severability and interpretation
If a provision is invalid or unenforceable, it will be enforced to the maximum lawful extent or severed if necessary, and the rest remains effective. Headings and summaries aid reading but do not override the clauses. “Including” means “including without limitation”.
No waiver
A failure or delay in enforcing a term is not a waiver. A waiver must be explicit and applies only to the specific instance.
Assignment
You may not assign these Terms without our written consent. We may assign them with the app or business, or to an affiliate or successor, provided the assignment does not reduce non-waivable consumer or privacy rights. We will give notice where law requires.
Force majeure
We are not responsible for delay or failure caused by events beyond reasonable control, including Apple or cloud outages, internet failures, cyberattacks, government action, labour disputes, disasters, war, or utility failures, except to the extent applicable law imposes responsibility.
No agency or third-party rights
These Terms do not create employment, partnership, joint venture, fiduciary, or agency relationships. No third party may enforce them except Apple and its subsidiaries as expressly stated above and any lawful successor.
Changes, notices, and contact
We may update these Terms for legal, security, technical, or product reasons. The effective date will change when we do. Material changes will be notified through the app, App Store, website, or another reasonable channel where required. Changes do not retroactively reduce accrued rights, and continued use after the effective date constitutes acceptance only where legally valid.
Notices to us must be sent to [email protected]. We may give notices through the app, the App Store listing, this website, or the contact channel you provide.
Questions, complaints, or claims about LetMeBe can be directed to the legal contact.
[email protected]